The threat of COVID-19 in our community has made our services more vital than ever before as improving your health and immune system is one of the primary benefits our patients experience beyond weight loss.
We recognize visiting our clinic increases the risk of exposure so we are adjusting our services to reduce the need to visit the clinic.
Until further notice, the following policies will be in place to keep our patients safe during the COVID-19 pandemic.
First and foremost, please do not come into the clinic if you have ONE OR MORE of the following symptoms: cough, sore throat, nasal congestion, headache, muscle aches, fever.
If you or anyone you live with has one or more of these symptoms you should self-quarantine at home and contact your primary care doctor for next steps.
All doctor appointments will be online (no in-person appointments) and available on all devices. This includes weight loss appointments and free evaluations.
When you schedule a doctor appointment or free evaluation you will receive an email with more details.
At your appointment time you will enter our virtual waiting room and use the password provided by our office to log in.
Injection appointments will be limited to ONE PER MONTH.
Vitamin D injections are given monthly and will still be administered on-site.
All weekly Lipolean and Vitamin B12 injections will be TAKE-HOME ONLY. We are happy to administer one per month and will provide training for home use. We are available by phone to talk you through it when you try it the first time!
Orders can be placed online or over the phone. If you’re coming in for an injection we will be seeing only one patient at a time and disinfecting between patients. Please call when you arrive and we will notify you when it’s time to come in.
Prescribed medication WILL BE AVAILABLE with an online doctor appointment.
During the shelter-in-place a physical exam is required once every three months. If it’s been longer than 3 months since you last came in, we will schedule an appointment for an in-office physical exam at the end of your online doctor appointment.
If you are coming in for a physical exam, we will be seeing only one patient at a time and disinfecting between patients. Please call when you arrive and we will notify you when it’s time to come in.
CURBSIDE PICK UP ONLY
All take-home injections and prescribed medications will be available for curbside pick up only. Patients are to call 510-455-4522 once they arrive and we will bring your pre-packaged orders to your car.
ADVANCE PAYMENT REQUIRED
All payments for products and services will be required in advance through our online portal (click here to register). If you need help registering online, placing orders or scheduling appointments, please call 510-455-4522.
Lastly, like you, we are doing our best to adjust to the challenges caused by the COVID-19 pandemic. We apologize in advance for any mistakes we make and any technical difficulties we may encounter as we learn these new methods for operating our clinic.
Please call us at 510-455-4522 if you have questions or to provide feedback and we will do everything in our power to satisfy your needs. Thank you.
Tuesday 9:30am – 2:30pm
Wednesday 2:00pm – 6:00pm
Thursday 9:30am – 2:30pm
Friday 9:30am – 2:30pm
Saturday 9:00am – 2:00pm
Sunday & Monday Closed